FREQUENTLY ASKED QUESTIONS

 

 
 

This page contains answers to common questions handled by our support staff.

  1. What is the approx. weight of a notebook computer?

  2. Do any notebooks have serial ports?

  3. How long is the battery life in the Odyssey notebook computers?

  4. Can the notebook computers be customized?

  5. Do any notebook computers offer a widescreen display?

  6. What kind of warranty is offered?

  7. What size hard drives are offered?

  8. Can the notebook computers handle full-length cards?

  9. Do any notebooks handle PCMIA interface cards?

  10. What is the delivery time?

  11. Do any notebook computers meet a military standard?

What is the approx. weight of a notebook computer?

The notebook computers weigh from 4.6 lbs -  8.9 lbs.

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Do any notebooks have serial ports?

Yes our RI1500 and RA1400 notebooks offer a built-in Serial Port

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How long is the battery life on the Odyssey notebook computers?

The battery life on our Odyssey notebooks ranges from 4hrs to 5hrs+

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Can the notebook computers be customized?

Yes!

However, only some of the components in the notebook computers can be upgraded.  You will have to get into our pricing guide to find out all of the upgrades that are available.

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Do any notebook computers have a Widescreen display?

Yes!

Our Odyssey series has a number of models that offer a widescreen display.  Specifically, our Odyssey Z7V model offers a 15.4" widescreen display with 1680x1050 resolution.

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What kind of warranty is offered?

Odyssey series notebooks offer an outstanding 3 year manufacturers warranty. 

TH2 series notebooks come with a 1 year standard warranty but can be upgraded to a 2 year express care warranty which picks up shipping both ways for warranty repairs.  Visit our Services page for warranty information.

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What size hard drives are offered?

The notebook computer HDD can range from 40gig - 100gig of capacity.

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Can the notebook computers handle full-length cards?

No.

Unfortunately, our notebook computers cannot handle full  length interface cards.

However, you can visit our other website at http://www.theportablepc.com that offers portable lunchbox computers that can handle multiple full length interface cards with multiple drive bays.

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Do any notebook computers handle PCMIA interface cards?

Yes. 

A PCMIA card reader Type II is available on all of our Odyssey Notebooks.

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What is the delivery time?

Approximately 1-2 weeks, following receipt of the purchase order.

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Do any notebook computers meet a military standard?

          Yes.

          Our TH2 notebooks meet military standard 810F.

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Sterling Computer Sales, LLC.  11 Laetitia Lane,  Landenberg,  PA  19350

Tel: 1-800-659-6708 or (610) 255-0198 .  Fax: (610) 255-3737 .

 

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